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Title Para-Transit Driver
Salary TBD
Job Information

***Applications will not be accepted without a resume***

SUMMARY

Responds to requests for ambulatory and nonambulatory transportation service in accordance with approved company protocols, policies and procedures.

 

MINIMUM QUALIFICATIONS

  1. High School Diploma or GED
  2. Adult and Child CPR (Professional Rescuer) – or obtained within 60 days of hire
  3. Advanced First Aid or equivalent – or obtained within 180 days of hire
  4. PAT or MAVT – or obtained within 270 days of hire
  5. State of Pennsylvania Drivers License
  6. State of Pennsylvania Commercial Drivers License – or obtained within 1 year of hire
  7. Must be able to work rotating shifts and weekends

 

KNOWLEDGE, SKILLS AND ABILITY

  • Knowledge of methods and techniques for providing transportation services.
  • Knowledge of local area EMS, paratransit, and public safety structure.
  • Knowledge of local, Federal and State insurance billing and regulatory guidelines for transportation services.
  • Demonstrated ability to read English and understand medical terminology.
  • Demonstrated ability to write reports, business correspondence, and complete forms.
  • Demonstrated ability to establish and maintain positive working relationships with co-workers, superiors, customers and other public service agency personnel.
  • Demonstrated ability to effectively present information and respond to questions regarding patient care, company operations and other customer service issues.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provides services in accordance with company policies, procedures, protocols, guidelines, directives and standards.
  • Maintains working knowledge and proficiency of standards of care specific to the employee’s level of certification
  • Responds to all assigned calls in an appropriate, safe and efficient manner
  • Complete required documentation, obtain appropriate signatures and submit documentation as required for each assigned call at the end of each assigned shift.
  • Efficiently utilizes supplies and equipment according to departmental guidelines; to include the efficient operation of all mobility assistance equipment, properly logging in and out equipment, cleaning and restocking units, reporting possible abuse or damage of equipment to the Supervisor.
  • Maintains a thorough working knowledge of local geography and the ability to read map, street, and grid books.
  • Maintains familiarity with specialized equipment used by the service
  • Ensures the units and equipment are consistently maintained in a clean, organized and ready condition after each response.
    • restocks and replaces used linens, blankets and other supplies,
    • cleans all equipment following appropriate disinfecting procedures,
    • makes careful check of all equipment so that the vehicle is ready for the next run
    • ensures that the vehicle is clean and washed and kept in a neat orderly condition
    • in accordance with local, state or federal regulations, decontaminates the interior of the vehicle after transport of patient with contagious infection or hazardous materials exposure.
  • Ensures proper fuel, fluid and tire pressure levels at all times.
  • Reports vehicle equipment damage or malfunctions as outlined in the operations standard operating procedures.
  • Complete all station duties and maintain crew quarters in neat and serviceable conditions.
  • Performs all of the above functions in accordance with established financial and operational plans and goals pertaining to cost effectiveness and efficient management.
  • Prompt and regular attendance at work.
  • Abides by all HIPAA requirements.
  • Attends required staff and educational meetings.
  • Attends continuing medical education (CME) and refresher training programs as required by employers, medical control, licensing or certifying agencies.
  • Performs other duties as assigned.

 

POTENTIAL DUTIES AND RESPONSIBILITIES

  • Performs as a dispatcher or call intake coordinator as needed (high volume, call-outs, etc.)
  • Data entry, call processing and/or clerical assistance.
  • Public/private education and/or marketing.

 

PHYSICAL REQUIREMENTS

  • The employee is regularly required to use hands and fingers, handle, or feel; reach with hands and arms; and talk or hear.
  • The employee frequently is required to stand and walk.
  • The employee is occasionally required to sit; climb or balance; stoop, kneel, or crouch.
  • The employee must frequently lift and/or move up to 200 pounds and occasionally lift and/or move in excess of 300 pounds (with assistance in some instances).
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Pass random drug or other screening.
  • Free of physical aliment which may impair consciousness or cognitive ability.

 

WORKING ENVIRONMENT

Due to the nature of this industry working conditions employee may be exposed to inclement weather, potential hazardous conditions, diseases and other illnesses. Frequent interruptions, work pressure and irregularities in work schedule are expected. Employee is continuously faced with a number of projects considered to be high priority. Employee is subject to continually changing deadlines and overtime. While performing the duties of this job, the employee is occasionally required to travel and attend both regular and unscheduled meetings/inservices, some of which take place outside of regular working hours.

Apply Now


Title Dispatcher
Salary TBD
Job Information

***Applications will not be accepted without a resume***

SUMMARY

The Dispatcher performs specialized duties involving dispatching of shuttle, paratransit, and ambulance units. The position requires the employee to operate two-way radio, telephones, teletypes and computer terminals daily. Phone work includes handling complaints and service requests and providing accurate and timely transmittal of information and messages that frequently involve emergency and non-emergency situations. Employee also types reports, logs correspondence and case files and other clerical duties assigned. This position may involve shift work with the possibility of swing shifts and working some holidays. Days off vary according to scheduling. Dispatchers are subject to call-back obligations and at times shifts may be extended without prior notice.

MINIMUM QUALIFICATIONS

  1. High School Diploma or GED
  2. Adult and Child CPR (Professional Rescuer)
  3. Certification as an EMT or higher (First Responders will be considered)
  4. Typing skills with at least 20 accurate wpm minimum with working knowledge of personal computers
  5. State of Pennsylvania Drivers License
  6. EVOC
  7. EMD or equivalent within one year of hire
  8. Must be able to work rotating shifts and weekends
  9. ***Experience preferred***

 

COMPETENCIES

To perform the job successfully, an individual must demonstrate the following competencies.

  • Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments.
  • Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
  • Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Change Management – Develops workable implementation plans; Communicates changes effectively.
  • Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Business Acumen – Understands implications of decisions.
  • Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
  • Strategic Thinking – Develops strategies to achieve organizational goals; Adapts strategy to changing conditions.
  • Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  •  Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.
  •  Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
  • Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
  • Safety and Security – Observes safety and security procedures; Uses equipment and materials properly.
  • Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.

 

KNOWLEDGE, SKILLS AND ABILITY

  • Ability to remain calm and effective under heavy workloads and in emergency situations. Exercise good judgment in emergency situations, Determine priorities of emergencies, and Obtain and act on information quickly and accurately in emergency situations. 
  • Knowledge of methods and techniques for providing dispatch services.
  • Knowledge of local area EMS, paratransit, and public safety structure.
  • Knowledge of local, Federal and State insurance billing and regulatory guidelines for transportation services.
  • Demonstrated ability to use a Computer Aided Dispatch System
  • Demonstrated ability to read English and understand medical terminology.
  • Demonstrated ability to write reports, business correspondence, and complete forms.
  • Demonstrated ability to establish and maintain positive working relationships with co-workers, superiors, customers and other public service agency personnel.
  • Demonstrated ability to effectively present information and respond to questions regarding patient care, company operations and other customer service issues.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provides services in accordance with company policies, procedures, protocols, guidelines, directives and standards.
  • Maintains working knowledge and proficiency of standards of care specific to the employee’s level of certification
  • Responds to all assigned calls in an appropriate, safe and efficient manner
  • Complete required documentation, obtain appropriate signatures and submit documentation as required for each assigned call at the end of each assigned shift.
  • Maintains a thorough working knowledge of local geography and the ability to read map, street, and grid books.
  • Maintains familiarity with specialized equipment used by the service
  • Complete all station duties and maintain dispatch quarters in neat and serviceable conditions.
  • Performs all of the above functions in accordance with established financial and operational plans and goals pertaining to cost effectiveness and efficient management.
  • Prompt and regular attendance at work.
  • Abides by all HIPAA requirements.
  • Attends required staff and educational meetings.
  • Attends continuing medical education (CME) and refresher training programs as required by employers, medical control, licensing or certifying agencies.
  • Performs other duties as assigned.

 

POTENTIAL DUTIES AND RESPONSIBILITIES

  • Performs in the field as ambulance attendant /driver or paratransit/shuttle driver as needed (high volume, call-outs, etc.)
  • Data entry, call processing and/or clerical assistance.
  • Public/private education and/or marketing.

 

PHYSICAL REQUIREMENTS

  • Must be able to work all shifts of a 24-hour day operation and be available for emergency call-in overtime.
  • Employee must be able to pass a spelling test and a hearing/comprehension test prior to employment.
  • Employee must be able to work under stressful conditions and sit and observe a computer display screen for long periods of time.
  • Must have hearing and visual acuity suitable for performance of the essential job functions, and must be able to speak the English language coherently.
  • Must acquire the ability to hear and react to multiple simultaneous sound and visual sources throughout the entire Job Description.
  • The employee is regularly required to use hands and fingers, handle, or feel; reach with hands and arms; and talk or hear.
  • The employee frequently is required to stand and walk.
  • The employee is occasionally required to sit; climb or balance; stoop, kneel, or crouch.
  • The employee must frequently lift and/or move up to 200 pounds and occasionally lift and/or move in excess of 300 pounds (with assistance in some instances).
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Pass random drug or other screening.
  • Free of physical aliment which may impair consciousness or cognitive ability.

 

WORKING ENVIRONMENT

Due to the nature of this industry working conditions employee may be exposed to inclement weather, potential hazardous conditions, diseases and other illnesses. Frequent interruptions, work pressure and irregularities in work schedule are expected. Employee is continuously faced with a number of projects considered to be high priority. Employee is subject to continually changing deadlines and overtime. While performing the duties of this job, the employee is occasionally required to travel and attend both regular and unscheduled meetings/inservices, some of which take place outside of regular working hours.

Apply Now


Title Paramedic
Salary Negotiable
Location Willow Grove, PA
Job Information

***Applications will not be accepted without a resume***

SUMMARY

Responds to emergency and non-emergency requests for ambulance service and administers pre-hospital care and inter-facility medical care in accordance with approved company medical protocols, policies and procedures. Occasionally required to function in the role of dispatcher/call intake coordinator, paratransit or shuttle driver, or emergency vehicle driver.

 

MINIMUM QUALIFICATIONS

  1. High School Diploma or GED
  2. EMT-Paramedic Certification- by the State of Pennsylvania
  3. Adult and Child CPR (Professional Rescuer)
  4. ACLS (Advanced Cardiac Life Support)
  5. Ability to obtain Medical Command Status within 15 days of hire
  6. State of Pennsylvania Drivers License
  7. Emergency Vehicle Operation Course (EVOC)
  8. Must be able to work rotating shifts and weekends

 

KNOWLEDGE, SKILLS AND ABILITY

  • Knowledge of methods and techniques for providing on-site emergency medical services
  • Knowledge of local area EMS and public safety structure
  • Knowledge of local, Federal and State insurance billing and regulatory guidelines for ambulance services.
  • Demonstrated ability to read English and understand medical terminology
  • Demonstrated ability to write reports, business correspondence, and complete forms.
  • Demonstrated ability to establish and maintain positive working relationships with co-workers, superiors, customers and other public service agency personnel.
  • Demonstrated ability to effectively present information and respond to questions regarding patient care, company operations and other customer service issues.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provides patient care in accordance with company policies, procedures, protocols, guidelines, directives and standards.
  • Maintains working knowledge and proficiency of anatomy, physiology, pharmacology and other standards of care specific to the employee’s level of certification
  • Responds to all assigned calls in an appropriate, safe and efficient manner
  • Complete required documentation, obtain appropriate signatures and submit documentation as required for each assigned call at the end of each assigned shift.
  • Efficiently utilizes supplies and equipment according to departmental guidelines; to include the efficient operation of all basic and advanced life support equipment, properly logging in and out equipment, cleaning and restocking units, reporting possible abuse or damage of equipment to the Supervisor.
  • Maintains a thorough working knowledge of local geography and the ability to read map, street, and grid books.
  • Maintains familiarity with specialized equipment used by the service
  • Ensures the units and equipment are consistently maintained in a clean, organized and ready condition after each response.
    • restocks and replaces used linens, blankets and other supplies,
    • cleans all equipment following appropriate disinfecting procedures,
    • makes careful check of all equipment so that the ambulance is ready for the next run
    • ensures that the ambulance/van is clean and washed and kept in a neat orderly condition
    • in accordance with local, state or federal regulations, decontaminates the interior of the vehicle after transport of patient with contagious infection or hazardous materials exposure.
  • Ensures proper fuel, fluid and tire pressure levels at all times.
  • Reports vehicle equipment damage or malfunctions as outlined in the operations standard operating procedures.
  • Complete all station duties and maintain crew quarters in neat and serviceable conditions.
  • Performs all of the above functions in accordance with established financial and operational plans and goals pertaining to cost effectiveness and efficient management.
  • Prompt and regular attendance at work.
  • Abides by all HIPAA requirements.
  • Attends required staff and educational meetings.
  • Attends continuing medical education (CME) and refresher training programs as required by employers, medical control, licensing or certifying agencies.
  • Performs other duties as assigned.

 

POTENTIAL DUTIES AND RESPONSIBILITIES

  • Performs as a dispatcher or call intake coordinator as needed (high volume, call-outs, etc.)
  • Operates a paratransit and/or shuttle vehicle as needed (high volume, call-outs, etc.)
  • Data entry, call processing and/or clerical assistance.
  • Public/private education and/or marketing.

 

PHYSICAL REQUIREMENTS

  • The employee is regularly required to use hands and fingers, handle, or feel; reach with hands and arms; and talk or hear.
  • The employee frequently is required to stand and walk.
  • The employee is occasionally required to sit; climb or balance; stoop, kneel, or crouch.
  • The employee must frequently lift and/or move up to 250 pounds and occasionally lift and/or move in excess of 300 pounds (with assistance in some instances).
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Pass random drug or other screening.
  • Free of physical aliment which may impair consciousness or cognitive ability.

 

WORKING ENVIRONMENT

Due to the nature of EMS working conditions employee may be exposed to inclement weather, potential hazardous conditions, diseases and other illnesses. Frequent interruptions, work pressure and irregularities in work schedule are expected. Employee is continuously faced with a number of projects considered to be high priority. Employee is subject to continually changing deadlines and overtime. While performing the duties of this job, the employee is occasionally required to travel and attend both regular and unscheduled meetings/inservices, some of which take place outside of regular working hours.

Apply Now


Title Emergency Medical Technician
Salary Negotiable
Location Willow Grove, PA
Job Information

***Applications will not be accepted without a resume***

JOB SUMMARY
Responds to emergency and non-emergency requests, provides Basic Life Support (BLS) as needed, and transports sick or injured persons to the appropriate medical facility and complies with appropriate state Department of Health Standards.

 

Essential Functions:
Operational Objectives

  • Respond to calls in a timely manner based off Company protocols.
  • Meet and exceed Contractual response times.
  • Represent the Company by being courteous, professional, and a patient advocate.
  • Operate and drive an ambulance with regard to state and company safety policies.
  • Monitor communication equipment to maintain contact with Communications Center.
  • Comply with all protocols for treatment and transportation of the sick and injured as defined by the Company, local, and regional Medical Control.
  • Maintain and replenish vehicle, equipment and supplies as needed.
  • Maintain a clean, professional appearance while maintaining a courteous, professional, and ethical behavior while working cooperatively with other members of the health care system, co-workers, and the public.
  • Perform other duties as assigned including those specific to the local operation.
  • Regular attendance consistent with scheduled hours. Willing to work overtime as needed.
  • Uses care and respect with all equipment and supplies.
  • Ability to accurately map to a designation.
  • Practice within your certification skillset.

Compliance

  • Provide general medical care and treatment to patients in both emergent and non-emergent settings as defined by state and local regulatory agencies.
  • Neatly and accurately document pertinent patient information on all required forms/documents. (Patient Care Records, Supplies, Medicare Signature Forms, and PCS forms)
  • Turns in appropriate documents prior to leaving duty.
  • Maintain a safe and healthy workplace in accordance with all appropriate OSHA standards, company policies and local standard operating procedures.
  • Complies with and enforces all policies and procedures.

Training

  • Ensure that all required Certifications are current and remain current.
  • Attend all Company required OSHA training, annual training, and all mandatory Company updates. Complete the training in the allotted time the Company sets.
  • Maintain knowledge about job and medical field.

QUALIFICATIONS

  • Current state EMT certification
  • Current CPR Provider certification card
  • Current state Driver’s License in good standing
  • Those with current EVOC certifications and who are 21 years or older preferred.
  • Satisfactory driving record in accordance with the Company’s Driving Policy.Excellent communication and customer service skills.
  • Ability to work cooperatively with other employees and medical agencies to provide the highest level of patient care.
  • Ability to read and interpret all required documents and write required reports and correspondence.
  • Other qualifications/certifications specific to the local operation and/or contract requirements.

 

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